FAQ

The difference between Swiss and Japanese grade watches is the steel grade that is being used, as well as the manufacturing process and machinery. Japanese grade watches use 316L steel while the Swiss grade is manufactured from 904L Steel which is a much durable, rust and corrosion-resistant but at the same time more costly and complicated to produce. Swiss grade watches are manufactured on machinery that is cloned to match Swiss technology and standards, therefore a higher accuracy and finishing is to be expected.

Since we get a lot of requests, some of which are our competitors trying to keep us busy, we send extra pictures only to our existing customers.

Yes, second hand sweeps with a rate of 21600 bph.

After we process the order in 5-10 days, we will send you the tracking number to your email and we will update you through your phone number as well. The processing up to the delivery can take 10-25 business days at the moment.

Yes, if the authentic model feature a ceramic bezel, our replica does as well.

To avoid high shipping and product costs, the watch is shipped without the branded box. If you wish to add a box to your order, you can do it on the product page.

Once the payment is confirmed, we will process your order in our warehouse for 5-10 days, then we will ship which would take additional 10-15 more business days to get delivered to your door. Note: Sometimes there is an overload in warehouse and the processing time may take 10-15 days.

All our watches feature highly durable, non-scratch Sapphire glass.

We encourage people to use Bitcoin, MoneyGram and Western Union, since Visa and MasterCard policies are against replica products, however we process Visa/MasterCards/Amex, Discovery at a limited period of time. If you do not find the option available, come back another time.

Due to the recent pandemic, we are not able to deliver to some countries. If you do not find your country on the check out options, it means we are not able to ship there.

Depending on the grade of the watch you have chosen, our watches have Japanese or high quality ETA Swiss movements.

Our Swiss watches are waterproof. However, our Japanese watches are only water resistant; we do not recommend swimming or taking showers with them. Taking the watches underwater will revoke their guarantee.

International shipping is not 100% controllable, about 0.03% of our parcels might get lost and we will offer you the following solutions if it’s lost: 1) sending you a new parcel right away. 2)making a full refund to you right away

First, you need to check the tracking number on the parcel, compare it to the tracking number on our website and see whether they are the same. If they are the same please take photos of the tracking label and the products you received. We will offer you solutions in 24 hours.

At Luxurywatchmall we are committed to building lasting relationships with our clients by providing the best quality product available. Our team of trained experts combs the markets to find the best supplier for each item on our site. We then follow up with the factories to ensure that each item is manufactured with top-quality materials and identical to the original in every way. Finally, in the last minutes before shipment, each individual item is hand inspected by our trained quality experts. All of this is to ensure that you receive the best quality replica items on the market. We are so confident in our quality standards that we provide a 100% quality guarantee. If you are not satisfied with your merchandise in any way you may return it for a refund or replacement.

Once we shipped your order, you will receive an email with the tracking number(check your SPAM folder if you haven’t found it). Tracking site: 17track.net/en ~Go and learn how to track your order~

Normally you won’t. We will declare each bag less than 20usd and mark it as a gift. if you want to avoid duty fees, please select the shipping option with (Inc. VAT), We have sent over 10,000 parcels and 99.7% of them passed customs without a problem.

Currently, we only accept US dollars, Please google “USD rate” if you want to calculate the exchange rates of different currencies.

Yes of course. But please make sure your email is correct. After you place an order on the website, you will receive an order confirmation email, and after the package is dispatched, you will also receive an email with a tracking number.