Frequently Asked Questions
Shipping
This is completely normal and nothing to worry about. Once your package is shipped from our warehouse in China, the tracking information may not update until it arrives in your destination country.
International shipping often involves multiple transit stages, and some carriers only scan and update the status once the package clears customs or reaches a local facility.
Please allow a few more days for the tracking to be updated. If your package is still not showing movement after 20–25 business days, feel free to contact us for further assistance.
After placing the order, it will take 2-6 days for it to be sent to the Quality Control department from the warehouse, thoroughly inspected, and shipped, after which you will receive an EMS/DHL tracking number by mail.
It takes 10-25 business days for the watch to be delivered to you.
The watch will be sent as a "Gift" with a value under $100 to avoid customs fees and taxes. If you are aware of your customs being exceptionally strict, especially for packages shipped from Hong Kong, please contact customer support before ordering!
Yes! We offer fast and secure international shipping worldwide. From Italy to the US, UK, Germany, UAE, and beyond. We’ll deliver your watch safely to your door.
Normally, it takes 3 to 5 working days.
Shipping typically takes 7–15 business days, depending on your location. Once your order is shipped, you’ll receive a tracking number.
Payments
We support PayPal and credit card payment. Ensure your payment security.
Please don't apply chargeback without communicating with us in advance. All chargebacks without informing will be objected to and will influence the credits of both sides.
Refund will be processed by us via our cooperative credit card company after the return/refund procedures are done. We will provide thoughtful after-sales services to customers, so you will feel safe with the funds spent on us.
Returns
We stand by the quality of our watches. If your item arrives damaged or not as described, please contact us within 7 days for a replacement or solution. See our Returns Policy page for full details.
Sure, you can. For the exchange of products, buyers should agree to these:
- Make sure that items are not used or worned, and in the same condition as the statue when you receive it.
- Pay for the delivery charges of returning the parcel.
Notify us before return the parcel.
About shopping
Yes, we provide watches that are not seen at our website. Under this occasion, please send pictures and requirement to us. After prepared, we’ll confirm with you before shipping.
Yes, you are welcome to order a watch to check about the quality and delivery time.
Since the watches are sent to us directly from the factory, we can only record a detailed video once your order is ready for shipment. After you receive the video, if you’re not satisfied, you may cancel the order before it is shipped.
We can assure that the pictures on our website are took of the real products. Regarding the size, we can't promise to mark them one by one. However,we can assure that the sizes are the same as the original ones.
We often have promotions and discount coupons, subscribe to our newsletter at the bottom of the page to receive them in time.
About watches
Our AAA grade watches come with a standard protective box. If you need the original branded box, it can be purchased separately. Super Clone watches, however, include the original branded box and papers.
For simplicity, not every product page specifies the grade. As a general rule, watches priced under $300 are AAA grade, while those above that range are Super Clone models. If you’re ever unsure, you can reach out to our support team for confirmation before placing your order.
Since our movements are all automatic, the second-hand runs smoothly. The frequency depends on the caliber of the watch, but most of the calibers run at 21,600 bph.
The watches priced around $200 have average quality movements, and the workmanship of the watches is not exactly 1:1. The more expensive watches are super clones, which are almost the same as the originals and use the best quality movements.
When you first receive your automatic replicas, you need to wind it for 3 minutes straight before wearing it. If you wear it every day, it will continue to wind itself on your wrist with your movement.
If you stop wearing it for more than 2 days, the watch will need to be reset, and then it will start to wind itself automatically once you start wearing it again. You don't need to replace a battery, the watches keep precise time when it is running, and most of all, this type of movement is exactly as original ones.
To set the time, you need to turn the button in an anti-clockwise direction if you have a screw-in lock watch. Gently pull the button out a little bit.
The best way is to use the thumb and index finger and use the finger knuckle as a lever in order to pull the button out with as little force as possible. You can feel a little "click".
Now you can set the time by turning it anti-clockwise. This would turn the minute-hour hands forward until you set the right time. When the time is set, push the button back and turn the button clockwise for a few rounds.
Upon receiving the watch, just wind it. It is likely that the power reserve of the watch will get close to zero during the shipping time. Wind the watch by turning the crown for about 15 - 20 full turns clockwise. If your watch is powered by a battery, there is no need to wind it. If your watch crown is hard to turn, release it by turning it anti-clockwise until it is loose. Then you can wind it up for about 15 – 20 turns clockwise, as mentioned before. Once the watch is powered up, gently push the crown towards the case while turning it clockwise at the same time. Tighten the crown good enough to be securely screwed on the thread. By manually winding up the watch it will immediately start to tick and run.
If your watch is a quartz version and it doesn't run or suddenly stops running, it means that the battery is empty. Please replace it with a new battery.
If it is an automatic watch, it runs on the stored energy (power reserve). It gains kinetic energy from the movements of the human hand. When not worn or moved for some time, an automatic watch eventually will run out of its charge, and it will stop. To power it up again, just wind the crown clockwise for about 10 - 12 turns.
To adjust the displayed date and day (if your watch has these functions), please refer to the kind of your watch to adjust said functions. Adjusting the day or the date depends on whether the crown has the adjusting function or it is operated via button pusher. If the day/date function is crown adjusted, pull lightly out the crown once to adjust date/day (most watches work like that). Pulling out the crown one step further will adjust the time. If it is a screw-in crown, unscrew the crown anti-clockwise and follow the same instructions to adjust the date/day and time.
To set the time, unscrew the crown in an anti-clockwise direction. With your index finger and second finger, softly pull out the crown until you feel a secure engagement click. The finger knuckle can be used as a lever in order to pull out the crown very gently.
When it clicks for the first time, you can set the time by turning the crown anti-clockwise. Turn the crown to move the minute and hour hands forward until the right time is displayed. After setting the right time, push back the crown and turn it back clockwise for a few turns and/or until it is securely tightened. Always double check that the crown is well closed to prevent dust and water could entering the movement and as well as to protect the attachment of the crown itself.
GMT (Global Mean Time) means Dual Time Zone and on a watch it is displayed by a 24-hour clock system instead of a 12-hour clock like we normally see. GMT can be set with two time zones. A local minute-hour hand time and the second GMT arrow/hand (sometimes red) that displays the second time zone.
To adjust the time zones, please follow the instructions below: all operations further explained are to be executed with absolute care and gentleness when engaging the crown mechanism.
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Unwind softly and slowly the crown anti-clockwise until it loses up. The crown mechanism has two different pull out positions, one after the other, in a sequential order as follows: after loosening the crown and pulling it outwards you get the first position (STEP ONE) for setting up the GMT time, pulling it out a little further until it clicks into the second position (STEP TWO) will allow you to set the local time. Please operate the crown mechanism always very lightly and carefully.
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STEP ONE (first click) is for setting the GMT second time zone. STEP TWO (second click) is for setting the local time. In position one (first click) set the GMT second time zone and date winding the crown clockwise and anticlockwise respectively. Pulling out the crown one more step will allow you to set the local time. Pushing the crown back inward one step will bring it back to the GMT setting. Pushing the crown another click will bring it back to normal position. Now you can wind back the crown to the closed position turning it clockwise while pushing it softly towards the case. This will close the crown in a secure position.
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Always remember to set the local time FIRST followed by the GMT second time zone setting. When you set the local time, the GMT time will also change at the same time according to the local time that you set. Local time and GMT time are synchronised to allow us to know the actual time in both GMT zones at a glance. When in your local time an hour passes, it does on the GMT hand as well.
A new battery will normally last for about two years. Depending on the date of the last replacement, you will probably need to change the battery within two years.
To change the date and time, you will do the following. If you have a screw-in crown like a Rolex, you will turn the crown anti-clockwise for a few turns until the crown is loose. To avoid damage to the stem be very careful. Softly pull out the crown using your thumb’s nail and index finger’s nail until it clicks, which means the mechanism is engaged.
This is the position of the crown mechanism used to set the date (and day if you have a Rolex Day-Date). Pulling out the crown a further step brings you in the position to set the local time (see Q3 and A3 for details).
You can only set the date forward by turning the crown in one direction. When date and time are set, gently push back the crown and wind it (lightly pushing it against the case to engage the thread) clockwise for a few turns and surely lock it in the closed position. You are done.
A screw-in crown will lock the crown on the thread and into the case of the watch. To do this turn the crown clockwise toward the watch case and on the thread. It will seal off the movement of the watch when it is screwed tight. Most Rolex watches use a screw-in crown.
To wind your watch, unlock the crown by turning it anti-clockwise until you see that the crown comes off the thread, about 1.0 to 1.5 mm from the side of the case. Never force the crown or apply too much pressure because it could easily break the stem link attached to the movement.
Only when the crown is open (or loosen from the thread), you will wind it, adjust the time, date, and day just like any watch. To close the crown, slowly turn it and gently push it toward the case until it is tightly locked again.
There is absolutely no need to apply extra force if it is well closed. For most other non screw-in crown watches, the winding and date-time setting operations do not need to unscrew (open) the crown from the thread.
Recessed pushers are buttons that are designed in a way that the button is inside the watch case, mostly for appearance purposes. These are often used in order to save space and/or for a cleaner design of the watch (mostly in watches with a few complications).
Usually, recessed pushers engage the setting of the date, the year, the day, the month, etc. To operate recessed pushers, use the special tool (a ball-point pen will also greatly do) to push the recessed pusher all-the-way in and then fully release it. This operation will engage the related mechanism and change the relative setting by +1 unit (+1 day, +1 month, +1 year, and so on).
Repeat the process until you set it right. Never push halfway or release half way a recessed pusher; it could cause a misalignment of the gear by moving it halfway only. It would then show the wrong information and it might damage other mechanical parts in the watch’s movement.
The Daytona is a chronograph watch with special protective screw-in/lock chronograph pushers. This is a unique feature of the Rolex Daytona. To operate the chronograph function, unwind the protective screw-in pushers to push the buttons.
The button on the top right starts and stops the chronograph, and the button on the bottom right resets the chronograph. Always push the buttons all the way and fully release them after. Pushing halfway through the buttons may cause malfunctions and even severe mechanical problems.
After using the chronograph function, always remember to close the pushers by screwing them back to the locked position. This is necessary to protect your watch from water and dust and to protect the pushers themselves from accidental impacts that could damage the stems of the buttons.
A tachymeter is an instrument that determines the speed of an object using time as a reference on a scale that is usually found on the dial of a watch. In fact, many sports watches have such a scale either on the rim or on the bezel.
In conjunction with the second hand, the tachymeter complication can tell the speed of a moving object. The tachymeter uses a predetermined value of less than or equal to a minute and converts it into the measure of miles or kilometers per hour.
For example, the speed of a car passing between two mile markers on the highway is easily measurable with a tachymeter watch. Push the start button when the car passes the first mile marker, stop the tachymeter when the car arrives at the second mile marker (or km marker), and the relative hand will show you on the tachymeter scale the average speed.
To avoid damage to the delicate mechanisms of the Valjoux 7750 movement, follow the instructions listed below:
If your Valjoux 7750 has the date function, DO NOT ADJUST the date between 10:00 PM and 3:00 AM. The gears of the movement could be easily damaged and or misaligned. If you need to change the date late at night, change the time first to 6:00 (AM or PM) and only then change the date. Re-set the time.
To start the chronograph, push the top right button; push it again to stop it. To reset the chronograph, push the bottom left button.
Never push the bottom right button (reset button) while the chronograph is running; it could damage the internal gears. This is the only right and safe way to use the chronograph complication.

